We help small and medium-sized businesses keep people productive, company devices managed and Microsoft 365 supported and secure. We also help businesses use automation, data and AI with purpose, and manage migrations into Microsoft 365.
Clear services. Defined scope.
Four clearly defined services cover Managed IT Support, Microsoft 365 Support, Microsoft 365 Security and Business Technology. Each has a clear scope, an agreed pricing approach and responsibilities set out from the start.
How baseMSP helps
We support your people and devices, manage Microsoft 365, monitor for threats around the clock and help you use automation, data and AI with a clear purpose.
01 · Day-to-day IT
For businesses that want one partner to support office, home and hybrid employees while looking after company devices and Microsoft 365 day to day.
02 · Microsoft 365 only
Focused support for Outlook, Teams, OneDrive, SharePoint and the Microsoft 365 environment behind them, while you continue managing company devices.
03 · Configure and monitor
We strengthen the security around Microsoft 365, monitor for signs of attack around the clock and respond when something needs attention.
04 · Automation, data and AI
We help you save time, understand your data and use AI where it can support a clear business outcome.
Microsoft 365 expertise
We can take care of the environment you already have, improve its security or plan and deliver a structured move from Google Workspace, GoDaddy, Fasthosts or another provider.
From conversation to support
We take time to understand what you need, look at what's already in place, then set out the service, responsibilities and price in writing.
Tell us what's happening, who it affects and what you'd like to improve.
We review the relevant Microsoft 365 services, devices and responsibilities.
You receive the scope, onboarding work, responsibilities and price in writing.
Together, we agree access, timescales, communication and when support will begin.
A useful place to start
Our free Microsoft 365 Security & Configuration Review checks the existing setup against more than 117 recommended settings, then separates important gaps from lower-priority improvements.
Book your free M365 reviewA view of the existing setupUnderstand what's already configured and where consistency is missing.
Prioritised findingsSee which gaps matter and which improvements can sensibly wait.
Clear next stepsReceive prioritised recommendations without an obligation to proceed.
Questions about our services
These answers explain the main differences between the services and how they can work together.
Yes. Managed IT Support includes help with Microsoft 365 as well as user issues, devices and the wider day-to-day technology environment.
Yes. Microsoft 365 Support is specifically for businesses that want help with Microsoft 365 applications, accounts and administration while managing devices separately.
Once the core security settings are in place, the service monitors Microsoft 365 around the clock for suspicious sign-ins, account activity and potential threats. Our security team investigates alerts and takes action where needed.
Describe the people, system or process involved and the outcome you need. We'll map it to the relevant service and explain anything that falls outside the standard scope before you decide.
Yes. We can expand the scope to include users, devices and wider day-to-day IT when the business needs more than Microsoft 365-only support.
Yes. We can manage migrations from Google Workspace, GoDaddy, Fasthosts and other hosted email providers, including planning, preparation, data movement, validation and handover.
Speak to baseMSP
We identify the support your business needs, explain exactly what's included and provide transparent pricing before any work begins.
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