Help with Microsoft 365 apps, accounts, access and core tenant settings for Business Basic and Business Standard users.
Includes one protected mailbox for each supported user.
Everyday help with employee IT issues, company devices and Microsoft 365, managed through the baseMSP helpdesk.
Includes Microsoft 365 Support and one protected mailbox for each supported user.
Different employees can use different support levels according to their licence and needs. Microsoft 365 Support is for Business Basic and Business Standard; Business Premium requires Complete IT Support. Licence costs are quoted at the current price, and every mailbox, including shared mailboxes, receives a £2.65 monthly backup licence.
Support totals assume one mailbox per user. Microsoft licensing and VAT are additional.
Starting work and projects
The free Microsoft 365 review shows what's already in place. Your roadmap proposal then separates the work needed to establish a consistent starting point from projects that can be planned for later.
Start with a free M365 reviewWe review the current environment, licensing and security position, then explain the important findings.
Where changes are needed, we establish the agreed Microsoft 365 security and configuration baseline. The final scope is confirmed first.
Migration, device setup, data protection, SharePoint and business automation are scoped and priced separately in the roadmap.
Optional security monitoring
For businesses that need active monitoring, security specialists investigate suspicious activity and help contain confirmed threats.
24/7 monitoring, investigation and response for Microsoft 365 accounts and covered company devices.
Extends that protection across email, cloud services and other agreed systems where broader visibility is required.
Designed around Microsoft 365 Business Premium. We review your licensing and confirm the appropriate security setup before the service begins.
Explore Microsoft 365 SecurityPricing questions
These answers explain how support, backup, licensing, projects and security monitoring are charged.
Yes. Business Premium users receive Complete IT Support, while Business Basic and Business Standard users can use Microsoft 365 Support where company-device support is not required.
No. We require backup for every mailbox covered by the service, including shared mailboxes, at £2.65 per mailbox each month excluding VAT.
Microsoft licence prices can change. We confirm the appropriate plan and quote the current price separately so the figure provided is accurate.
A standard baseline implementation typically costs £495 excluding VAT. The free Microsoft 365 review establishes what's already in place, and the final scope and cost are confirmed before work begins.
Projects are scoped separately and shown as clear one-off costs in your roadmap proposal. The proposal also identifies which work is recommended now and which improvements can be planned for later.
Yes. The security monitoring services are available to smaller organisations, but the minimum monthly charge is based on 20 covered licences.
A clear cost for your business
Tell us how many people, devices and mailboxes you need to cover. We'll explain the suitable support mix, confirm current Microsoft licensing and set out every recurring and one-off cost.
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