Collect the right information once, send it to the correct person and record the decision without relying on long email chains or separate updates.
Fewer hand-offs and less chasing.Three practical areas
Use technology where it can make a measurable difference.
Business Technology should solve a recognisable problem. That might mean removing repeated administration, producing a clearer view of performance or helping employees use AI effectively.
We identify the result first, establish what's already available and recommend a focused improvement with a defined scope and cost.
Business automation
Automate the repetitive work that consumes time and relies on people chasing.
We simplify the steps first, then automate the parts that can move forward consistently without somebody having to remember every action.
Trigger reminders, routine updates and the next agreed action automatically so important work keeps moving and fewer tasks are overlooked.
More consistent work with fewer manual prompts.Data analytics
Turn business data into reporting people can actually use.
Useful reporting gives owners and managers a clear view of what's happening without somebody spending hours rebuilding the same spreadsheet every month.
We establish the questions the business needs to answer, agree which information can be trusted and present it in a consistent, understandable way.
01
Recurring business reportingBring agreed figures together and reduce the preparation needed for weekly, monthly or management reports.
02
Clearer management visibilityUse visual reporting to make workloads, performance, trends and areas requiring attention easier to understand.
Practical AI
Use AI where there's a clear benefit and your business is ready.
We help you move beyond the general promise of AI and identify where Copilot or another suitable capability can support real work without removing the need for human judgement.
Copilot for everyday work
Identify useful ways to support drafting, summarising, meeting preparation and working with information your employees already use.
Focused uses that save time without changing everything at once.Readiness and employee adoption
Check that the information and access behind AI are appropriate, agree sensible usage expectations and help employees understand how to use it well.
A controlled introduction with clear guidance for your people.One focused improvement
Start with the area that will create the clearest value.
You don't need to take on automation, analytics and AI together. We identify the most useful starting point and set out the intended result, what baseMSP will deliver, what we need from your business and the one-off cost.
The work can then be added to your technology roadmap and reviewed alongside your other priorities.
See how project costs are agreedBusiness Technology questions
What businesses want to know before starting.
Clear answers about automation, reporting, practical AI and how the work is scoped.
What can baseMSP automate?
We focus on repeated work with recognisable steps, such as collecting requests, routing approvals, sending reminders and triggering routine updates. We simplify the process before automating it.
What business data can you help us report on?
That depends on the information your business already records and the questions you need to answer. We establish which figures are reliable, how they can be brought together and the clearest way to present them.
Do we need to replace our existing systems?
Usually not. We begin with the technology and information already in place, then explain if the intended result requires a different tool, licence or approach.
How can Microsoft 365 Copilot help our employees?
Copilot can assist with work such as drafting, summarising, preparing for meetings and finding useful points within information an employee can already access. We help identify suitable uses and explain where human review remains necessary.
What should be in place before we introduce AI?
The business needs clear ownership of its information, appropriate access and sensible expectations for how AI should be used. We assess the starting position and explain what should be addressed before wider adoption.
How is Business Technology work priced?
It's normally a separately scoped project. We confirm the outcome, deliverables, responsibilities and one-off cost before work begins, then identify any ongoing licence or support cost.
A practical starting point
We'll identify where technology can make the clearest difference.
Tell us what takes too long, what you can't see clearly or where you want to explore AI. We'll explain the most useful next step.