Direct help for employees, company-device support and ongoing management of the devices and Microsoft 365 environment behind them.
Explore Managed IT Support01
One helpdesk for every employeeThe same route to support in the office, at home or while travelling.
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Microsoft 365 at the centreSupport, administration and security are managed around the platform your business uses.
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Clear scope and monthly costKnow which users, devices and services are covered before support begins.
IT support in Farnborough
Support that follows your employees beyond the office.
If your Farnborough business has people working across offices, client sites and home locations, baseMSP gives your employees one consistent way to get help while managing the Microsoft 365 accounts, access and company devices that make flexible working possible.
Choose the coverage you need
Everyday IT support, Microsoft 365 help and specialist security.
Choose complete support for employees and company devices, focused Microsoft 365 support for suitable users, or add continuous security monitoring when the risk justifies it.
Practical help with Microsoft 365 applications, accounts and access for Business Basic and Business Standard users who don't need company-device support.
Explore Microsoft 365 SupportA consistent security starting point followed by round-the-clock monitoring, investigation, response and clear monthly reporting.
Explore Microsoft 365 SecurityBuilt for a flexible working day
The employee gets help. The business keeps visibility.
Employees contact baseMSP directly, so somebody inside your business doesn't have to relay each problem. Every request is recorded, followed through and included in the support picture we review with you.
See how baseMSP manages the relationship01
A consistent route to supportEmployees use the agreed helpdesk channels wherever their working day takes them.
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Secure remote assistanceMost issues can be investigated and resolved without waiting for a visit.
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Regular service reviewsSupport trends and the wider Microsoft 365 roadmap remain part of the ongoing conversation.
A clear starting point
Find out what Microsoft 365 is already doing for your business.
Our free review checks licensing, configuration and important security settings. You receive a plain-English view of what's in place, what needs attention and which improvements can reasonably wait.
Current positionLicences and settings
See what you have, what's being used and where important configuration is missing.
Business impactPriorities explained
Understand the areas that matter without having to interpret a technical report.
Next stepYour choice
Decide what should be addressed now and what can be planned for later.
Farnborough IT support questions
What businesses often want to know before switching support.
Is baseMSP located in Farnborough?
baseMSP is based nearby at Sentinel House in Fleet. Our managed helpdesk and Microsoft 365-led services support suitable Farnborough businesses remotely.
Can you support employees working from home as well as in Farnborough?
Yes. Office-based, home-based and hybrid employees use the same agreed helpdesk channels, and supported company devices and Microsoft 365 services form part of the same managed arrangement.
Can employees contact baseMSP without going through an office manager?
Yes. Supported employees contact the helpdesk directly by the agreed channels. Their request is recorded, assigned and followed through without somebody else inside the business having to coordinate it.
Can you support different Microsoft licence types within one business?
Yes. Support can be matched to the licence and device needs of different employees. We confirm which support level applies to each user before the service starts.
How do you take over from an existing Farnborough IT company?
We collect the essential business information, establish users, devices and Microsoft 365 access, and coordinate the handover with the existing provider where one is in place.
Do you only work with businesses in Farnborough?
No. Farnborough is one of the local areas we serve. Because support is structured around a remote helpdesk and Microsoft 365, we work with suitable small and medium-sized businesses throughout the UK.
IT support for Farnborough businesses
Make support simpler for every employee, wherever they work.
Tell us how your people work, which Microsoft licences they use and what you want a support partner to manage. We'll explain the suitable coverage and likely cost.