Help for employees using company devices and Microsoft 365, together with the ongoing management needed to keep both ready for work.
Explore Managed IT Support01
One helpdesk for your employeesPeople contact baseMSP directly rather than passing every issue through somebody internally.
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Microsoft 365 managed with your devicesAccounts, access, licences and supported devices form one clear support picture.
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A planned and visible handoverYou know what information is needed, what's included and when support will begin.
IT support in Basingstoke
Move away from ad hoc IT and know who owns each issue.
Whether you've outgrown informal support, want a better service from a new provider or are putting managed support in place for the first time, baseMSP establishes what you already have and gives every employee a clear route to help.
Support matched to your business
Cover everyday IT, Microsoft 365 and the security that matters.
Choose the right level for different employees, then add specialist security monitoring only where the business case supports it.
Support with Microsoft 365 applications, accounts and access for suitable Business Basic and Business Standard users.
Explore Microsoft 365 SupportBring important settings towards an agreed baseline and add continuous monitoring, investigation, response and monthly reporting.
Explore Microsoft 365 SecurityA simpler switch
Changing support provider shouldn't become another project for your team.
You complete a couple of short forms about the business. We use that information to establish users, devices, Microsoft 365 access and the current arrangements, then coordinate the practical steps needed to start support.
See the full baseMSP onboarding approach01
We establish the starting pointExisting suppliers, renewal dates, employees, devices and Microsoft 365 access are brought into one plan.
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We coordinate the handoverWhere another provider is in place, we manage the information exchange needed for an orderly transition.
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Your employees know what to doEveryone receives a clear helpdesk guide before the agreed support start date.
Free Microsoft 365 review
Understand the Microsoft 365 environment you already pay for.
Our review compares licensing, configuration and important security settings with a sensible starting point. You receive clear findings, priorities and options without being asked to approve every possible change.
What you haveLicences and configuration
See which Microsoft 365 capabilities are available and how the environment is currently set up.
What mattersGaps put into context
Separate important weaknesses from improvements that can reasonably be planned later.
What followsA proportionate route forward
Choose the actions that fit your priorities, budget and business requirements.
Basingstoke IT support questions
Practical answers before you choose a new support partner.
Can baseMSP support a Basingstoke business remotely?
Yes. Employees contact our managed helpdesk and most support is delivered remotely, giving people the same route to help whether they're in a Basingstoke office, working from home or elsewhere.
Is baseMSP based in Basingstoke?
baseMSP is based at Sentinel House in Fleet. Basingstoke is one of the North Hampshire business areas we support through our remote helpdesk and Microsoft 365-led services.
What size of Basingstoke business is the service designed for?
Our services are designed for small and medium-sized businesses that use Microsoft 365 and want clearer ownership of employee support, company devices and security.
Can you help if we don't have an IT provider today?
Yes. We establish what's already in place, identify the support your employees need and explain a suitable starting point. An existing supplier isn't required.
What will we need to provide when switching to baseMSP?
You complete a small number of forms covering essential business, employee and service information. We then coordinate access, any supplier handover and the agreed start of support.
Can different employees use different support packages?
Yes. Complete IT Support can cover employees who need company-device help, while Microsoft 365 Support can suit eligible Basic and Standard users who don't need that device coverage.
IT support for Basingstoke businesses
Give your employees a clear route to help and your business a clear view of IT.
Tell us what's in place today and what you want to improve. We'll explain the appropriate support, how the handover would work and the expected monthly cost.