Third party IT hardware
maintenance and support
There isn’t always a need to refresh your existing IT hardware, and you may want to sweat your assets for longer giving you a greater ROI. Making the most of your current IT through our IT Hardware Maintenance and Support can also save working hours not having to deliver upgrades as frequently.
Direct Manufacturer Support
Hardware typically comes with 1-3 years of manufacturer IT hardware maintenance and support. After this period, a new IT hardware maintenance and support contract should be considered to help you protect your business against hardware and component failure.
IT hardware maintenance & support
When you reach your manufacturer hardware maintenance end date, to ensure you protect your investment, and importantly your business, a third party IT hardware maintenance and support contract is a great alternate to renewing directly through a manufacture.
We deliver a local approach with a global reach, providing 3, 6, 9 and 12 month terms, on a next business day service through to 24x7x4 hour response. Request a quote from us today and see the difference by opting for a third party contract.
Hardware maintenance services you can rely on
Extensive UK and global coverage
We are able to provide you with IT hardware maintenance throughout the UK and globally, including Europe, Middle East and Africa (EMEA) , United States and Asia Pacific.
What’s next? Provide your list of assets
Whether you are looking for IT hardware maintenance and support across one device or many devices, in a single location or multiple locations, we can help you create a contract specific to your needs.
Request a quote – We will need some basic information about the hardware to be supported and the location of it. Once we have this we can prepare your quote. contact us at services@basemsp.co.uk detailing your requirement and we will come back to you within 4 hours.
Quote provided within 72 hours
Once we receive your IT hardware maintenance request, we will get to work on your quotation. It takes a little longer to get maintenance quotes done, due to the various requirements and cover needed. Please bear with us and we promise to have your quote back to you within 72 hours.
Contracted service with integrated renewals manager
If you confirm you would like to proceed, we will prepare your contract and provide a copy to you with relevant contact details, so you are safe in the knowledge that should you have a hardware issue, you can contact us right away.
As part of our continued value, we will submit your contract dates into our renewals manager, this will automatically send you a notification a few months prior to contract end date. We will pro-actively send you a renewal quote so you can decide if you wish to protect your investment for a further period of time.
If you have any other renewals you would like to submit to our renewals manager, please email services@basemsp.co.uk. You will then be notified about all your upcoming renewals.